Website Terms

Website Terms and Conditions

These Terms and Conditions govern how guests and visitors may access and use embergrillsociety.com, the digital showcase for Ember Grill Society in Australia. Please read them carefully before browsing, making an enquiry, or placing a reservation request.

Jurisdiction: Australia Venue: Ember Grill Society – Woodfired Gastro-Grill & Card Lounge

1. Acceptance of Terms

Welcome to embergrillsociety.com, the official online presence of Ember Grill Society, an upscale woodfired Gastro-Grill & Bistro with a private card lounge located in Australia. By accessing, browsing, or otherwise using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

These Terms apply to all visitors and guests of Ember Grill Society, including those who view our menus, explore Social Banquets, learn about The Hearth Card Lounge, request reservations, or submit enquiries via Contact Us. If you do not agree with any part of these Terms, you must immediately discontinue use of embergrillsociety.com.

Use of this website is also subject to our Privacy Policy and Cookie Policy, which outline how we handle personal information and digital tracking technologies in accordance with Australian standards.

2. Intellectual Property

All content on embergrillsociety.com is owned or licensed by Ember Grill Society and is protected by Australian intellectual property law and applicable international conventions. This includes, without limitation, the website design, layout, typography, logos, trademarks, brand elements, written descriptions, menus, imagery, video, audio, graphics, icons, and any downloadable assets.

You may view and print pages from embergrillsociety.com solely for your own personal, non-commercial reference in connection with planning a visit, reviewing our woodfired menu, exploring mixology offerings, or considering private events. Any other use, including reproduction, modification, distribution, transmission, republication, display, or performance of content, in whole or in part, is strictly prohibited without our prior written permission.

Nothing contained on this website should be construed as granting, by implication, estoppel, or otherwise, any licence or right to use any trademark, trade name, or other intellectual property of Ember Grill Society without express written consent.

3. User Conduct

As a condition of using embergrillsociety.com, you agree to act in a respectful, lawful, and considerate manner that preserves the integrity of our venue, our team, and fellow guests. You must not engage in any behaviour that could disrupt, damage, or impair the proper functioning, security, or accessibility of this website.

Without limitation, you agree that you will not:

  • Use the website in any way that violates applicable Australian laws or regulations
  • Attempt to gain unauthorised access to any part of the site, server, or related systems
  • Interfere with or disrupt the website, including through malicious code, automated scripts, or excessive requests
  • Harvest, collect, or misuse personal information about other guests or staff members
  • Upload, transmit, or share any content that is defamatory, offensive, discriminatory, or otherwise inappropriate
  • Impersonate any person or entity, or misrepresent your affiliation with Ember Grill Society

We reserve the right, at our sole discretion, to restrict or withdraw your access to embergrillsociety.com where we reasonably believe that your conduct breaches these Terms, poses a security risk, or may cause harm to the venue, our reputation, or other users.

4. Reservation Policy

Ember Grill Society provides online pathways for guests to request reservations and event enquiries via embergrillsociety.com, including standard dining bookings, Social Banquets, and experiences in The Hearth Card Lounge. All reservation and event arrangements are subject to availability, confirmation by our team, and any venue-specific conditions communicated at the time of booking.

Submission of a reservation or event enquiry form via the website, including through Reservations or Contact Us, does not in itself constitute a confirmed booking. A booking is only considered confirmed once you receive explicit confirmation from Ember Grill Society by email, phone, or other agreed means.

By submitting a reservation request, you agree that:

  • All information supplied is accurate, complete, and up to date
  • You will notify us promptly of any changes to your party size, timing, or special requirements
  • You will comply with any arrival times, dress guidelines, and house rules advised by our team

Cancellation and modification terms may vary for standard reservations, private Social Banquets, and gatherings in The Hearth Card Lounge. Specific conditions, including any deposit requirements, minimum spend, or notice periods, will be communicated at or before the time of booking. Failure to adhere to these conditions may result in forfeiture of deposits or other reasonable charges as advised.

We reserve the right to refuse, cancel, or amend reservations at our discretion, including in circumstances such as venue capacity constraints, safety considerations, or events beyond our reasonable control. Where reasonable, we will offer alternative times or arrangements.

5. Privacy and Data Protection

Ember Grill Society is committed to handling personal information respectfully and securely, in line with applicable Australian privacy requirements. When you submit a reservation request, join a Social Banquet enquiry, or contact us about The Hearth Card Lounge via embergrillsociety.com, we may collect details such as your name, contact information, booking preferences, and any other information you choose to share.

This information is used primarily to manage reservations, coordinate special requests, respond to enquiries, and enhance your experience at our venue. We may also use aggregated, de-identified information to improve our services, menus, and guest experience across Cuisine, Mixology, and card lounge offerings.

We employ reasonable administrative, technical, and physical safeguards to protect personal information against unauthorised access, misuse, loss, or disclosure. However, no method of electronic transmission or storage is fully secure, and we cannot guarantee absolute security of data transmitted via the internet.

Further details about the types of information we collect, how long we retain it, how you can request access or correction, and how cookies are used on embergrillsociety.com are set out in our dedicated Privacy Policy and Cookie Policy.

7. Disclaimer of Liability

While we take care to ensure that embergrillsociety.com is curated with accurate, timely, and up-to-date information about our venue, woodfired menu, Social Banquets, The Hearth Card Lounge, and related experiences, the website and all of its content are provided on an "as-is" and "as-available" basis.

To the fullest extent permitted by law, Ember Grill Society makes no representations or warranties of any kind, express or implied, regarding the operation of the website or the accuracy, completeness, reliability, or suitability of any information, materials, or services described. We do not warrant that embergrillsociety.com will be uninterrupted, error-free, secure, or free from viruses or other harmful components.

To the maximum extent allowed under Australian law, Ember Grill Society, its owners, and its staff will not be liable for any loss, damage, cost, or expense of any kind (whether direct, indirect, incidental, special, or consequential) arising out of or in connection with your use of, or inability to use, embergrillsociety.com, even if we have been advised of the possibility of such loss or damage.

Nothing in these Terms is intended to exclude, restrict, or modify any rights or remedies available under the Australian Consumer Law or any other law that cannot be lawfully excluded.

8. Contact and Amendments

If you have any questions about these Terms and Conditions, or if you wish to request further information about how they apply to your visit, reservations, Social Banquets, or The Hearth Card Lounge experiences, please contact the Ember Grill Society team via our Contact Us page.

We may update, revise, or otherwise change these Terms and Conditions from time to time to reflect adjustments to our venue operations, legal obligations, or digital practices. Any changes will take effect from the date they are published on embergrillsociety.com. Your continued use of the website following any such changes constitutes your acceptance of the updated Terms.

For the most current version, please refer back to this page regularly. Where appropriate, we may also reference notable updates within our About or Privacy Policy sections.